The Cliff Bay - Portobay, Funchal (Madeira) ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Estrada Monumental 147, Funchal (Madeira), Portugal, 9004-532

The Cliff Bay - Portobay is a prestigious resort in Funchal, Madeira, renowned for its direct access to the sea and exquisite dining, highlighted by its two Michelin-starred Il Gallo d'Oro restaurant. Set against a backdrop of stunning gardens with ancient palm trees, the resort provides breathtaking views over the bay of Funchal. The resort's commitment to service is reflected in its high guest satisfaction ratings, and its comprehensive wellness facilities further enhance its allure.

Location

Situated on Estrada Monumental, the resort enjoys a prime location with direct access to the sea and stunning views over Funchal. The area is easily accessible, just 25 km from Cristiano Ronaldo Madeira International Airport, and is close to various local attractions, such as the seafront promenade and shopping areas. The ambiance captures the essence of Madeira, with lush gardens and coastal scenery enhancing the overall experience.

Rooms

The resort features a variety of accommodations, including family rooms, suites, and standard options. Each room is designed to offer comfort and is equipped with modern amenities, such as Smart TVs, air conditioning, and private balconies with stunning views of the ocean or Funchal Bay. Family rooms can accommodate up to four guests with two king-size beds, ensuring ample space for families.

Eat & Drink

The Cliff Bay offers a selection of onsite restaurants, including the renowned Il Gallo d'Oro, which serves aromatic Mediterranean and Iberian-inspired dishes. Guests can also enjoy breakfast at The Arsenal restaurant, which features a buffet with homemade specialties. Dining at The Horta restaurant introduces a focus on Healthy Comfort Food, blending healthy ingredients with innovative flavors.

Leisure & Business

The resort is equipped with multiple recreational facilities, including three swimming pools, a spa offering ESPA products, and a games room. Guests can indulge in various treatments, from massages to body wraps, providing a perfect way to unwind. For those seeking activities, the resort features a tennis court and provides direct access to the sea for swimming and diving experiences.

“This hotel boasts a stunning seaside location, perfect for soaking up the breathtaking views of the bay and exploring the charming streets of Funchal.”view full review

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“” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 14:00-23:59

from 04:00-12:00

Amenities

Private parking is possible on site for free.

Wireless internet is available in the hotel rooms for free.

Other information

At the hotel The Cliff Bay - Portobay guests are invited to a full breakfast served for free.

There are no extra beds provided in a room.

Pets are not allowed.

English, German, Portuguese

Year renovated:2012

Number of floors:9

Number of rooms:204

Former name

The Cliff Bay (Porto Bay)

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Junior Suite

Max:

3 persons

40 m²

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

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Superior Bay View

Max:

3 persons

30 m²

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

Check Prices

Standard Room

Max:

3 persons

30 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Funchal (Madeira) 2.2 km

Airports

Cristiano Ronaldo Madeira International (FNC) 23.2 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Delicious Breakfast!

“I thoroughly enjoyed the breakfast at Il Gallo d’Oro, especially the fresh orange juice, which was simply amazing.” view full review

Relaxing Spa!

“The spa experience was incredibly serene, and the atmosphere was perfect for unwinding after a busy day of exploring.” view full review

Stunning Infinity Pool!

“The infinity pool offered breathtaking views and was the perfect spot to relax while enjoying the surrounding gardens.” view full review

Comfortable Suites!

“The suite I stayed in was very comfortable and cozy, making it an ideal retreat after a long day.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Hairdresser

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's pool
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Live entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Estrada Monumental 147, Funchal (Madeira), Portugal, 9004-532

Map view

Estrada Monumental 147, Funchal (Madeira), Portugal, 9004-532

City landmarks

Airport

CR7 Museum

1.8 km

Church

Cathedral of Our Lady of the Assumption

2.0 km

Marina do Funchal

2.1 km

Museum

Madeira Story Center

2.5 km

Castle

Forte Sao Jose

870 m

Church

Convento de Santa Clara 15

2.2 km

9000-250 Funchal

Cais do Carvao

970 m

Garden

Jardim Panoramico

890 m

Museum

Sacred Art Museum of Funchal

2.1 km

Shopping Area

Forum Madeira Shopping Centre

1.8 km

Public Building

Quinta Vigia

1.4 km

Avenida do Infante

Imperatriz Sissi

1.2 km

Church

Capela Nossa Senhora da Penha de Franca

840 m

Avenida Arriaga 28

Blandy's Wine Lodge

2.1 km

Praca Assicom

Anjo da Praca da Assicom

2.1 km

Calcada Santa Clara 7

Frederico de Freitas Museum

2.3 km

Park

Santa Catarina Park

1.7 km

Gallery

View Point Design Centre

1.1 km

Promenade do Lido

Passeio Publico Maritimo e Jardins do Lido

750 m

Avenida do Infante

Parque de Santa Catarina

1.4 km

N0 39 Rua Latino Coelho 20 Floor

Funchal Toy Museum

2.5 km

Museum

Manor Estate of the Crosses Museum

2.4 km

Rua Mouraria 31

Museum of Natural History Funchal

2.2 km

Rua do Doutor Pita

Quinta Magnolia Gardens

1.1 km

Church

Corpo Santo Chapel

1.5 km

Rua Simplicio dos Passos Gouveia Estrada Monumental do Lido - Praia do Gorgulho

Pure Atlantic Massage

760 m

Castle

Sao Joao do Pico Fortress

2.0 km

Avenida do Mar

1.9 km

Park

Municipal Garden of Funchal

2.1 km

Nearby

Mall

Monumental Experience

130 m

Restaurants

Il Gallo D'Oro

10 m

Estrada Monumental 147 The Cliff Bay

Casa Madeirense Restaurante

120 m

Estrada Monumental 153

Restaurante Tokos

140 m

169 Estrada Monumental

Lareira Portuguesa

170 m

Estrada monumental

Casa das Espetadas

210 m

Estrada Monumental 175 177

The Blue Lagoon

220 m

Estrada Monumental 147 The Cliff Bay Hotel

Frango da Guiia

180 m

Estrada Monumental

Lareira Portuguesa Marisqueira

170 m

Estrada do Garajau Canico

Koi Sushi

270 m

Estrada Monumental 175 177 Vidamar Resort Hotel Madeira

Avista Restaurante

240 m

Estrada Monumental 143 Les Suites at The Cliff Bay

Reviews and Ratings

Feedback from previous guests about their experience. <br />

86%

liked the resort and would come back

Stunning ocean views

Outstanding service

Dated rooms

Location outside town

8.6/10

Great

Rooms

8.3

Location

9.2

Service

9.0

Dining

8.1

5/5 based on 4604 reviews

#4 of 99 hotels in Funchal based on Tripadvisor

Penelope

United Kingdom, January 2025

9.0/10

I had a lovely stay at this hotel, which is ideally located just a short walk from Funchal, surrounded by stunning sea views. The rooms are spacious and well-equipped, and the staff is exceptionally friendly. However, the dining options seemed limited compared to my previous visits, and I did miss a few more choices on the menu. Overall, it represents great value for money.

Rooms

9.0

The rooms were large with a fantastic bathroom featuring a walk-in shower. They were spacious and well-stocked with amenities, which made my stay very comfortable.

Service

10.0

The service was extremely friendly, and you could see how well the staff cared for each other. It felt like a family atmosphere, which added to the overall experience.

Location

10.0

The hotel is in a perfect spot, just a 10-15 minute walk into Funchal and ideal for enjoying the beautiful seaside views.

Dining

7.0

The dining experience was not as good as before, primarily due to a limited choice of main courses. Breakfast had a good selection, but I wish for more variety at dinner.

Facilities

9.0

The facilities were great, with a well-maintained pool area which I enjoyed during my stay.

Mark

United States, December 2024

7.6/10

I had a mixed experience at this hotel. While the location is stunning and the staff was incredibly friendly and professional, the check-in process was frustratingly slow. The rooms were spacious and comfortable, albeit a bit outdated. All in all, it's a pleasant place but could use some improvements in service and room modernization.

Rooms

7.0

The rooms were spacious and comfortable, but they felt quite dated in style, not in a nostalgic way but more like they need to catch up with modern decor.

Service

6.0

Staff were incredibly welcoming, polite, and attentive, but the check-in experience left much to be desired as I had to wait over an hour and a half for my room.

Location

9.0

The hotel is in a superb location right on the sea, giving plenty of opportunity to enjoy beautiful views.

Dining

9.0

The dining options were superb with lots of choices at breakfast. The welcome cocktail party was a nice touch, and the food quality in both restaurants was very high.

Facilities

7.0

Facilities were quite good, but I feel like some areas could use modernization to match the quality of service the staff provides.

Alan

United States, October 2024

8.8/10

I had a great stay at this hotel! The rooms were spacious and well-equipped, perfect for catching some sun on the small balcony. The staff were friendly and always willing to help. However, the noise from the restaurant area and the early morning sounds could be bothersome at times. Overall, it's a beautiful location with stunning sunrises.

Rooms

9.0

The rooms are spacious, clean, and equipped with a small balcony to enjoy the sun. They also provided fantastic sunrise photo opportunities.

Service

10.0

The service was outstanding! The staff at the front desk and in the restaurant were lovely, attentive, and incredibly helpful.

Location

10.0

The location is perfect for exploring Funchal, just a short 10 to 15-minute walk to the heart of the city, surrounded by beautiful gardens and offering stunning views.

Dining

7.0

Dining was a mixed experience. While room service was convenient, the restaurant choices could be improved.

Facilities

8.0

The hotel boasts beautiful amenities, including a lovely garden area where you can dine, but it could benefit from some updates.

Jackson

United Kingdom, October 2024

9.2/10

My stay at the hotel was wonderful! The ocean view room was absolutely breathtaking, especially during sunrise. I loved watching the cruise ships from my balcony. The staff was exceptionally friendly and went out of their way to make my husband’s 50th birthday special. However, if you’re sensitive to noise, this might not be the ideal spot for you.

Rooms

10.0

We had an ocean view room perfect for watching the sunrise and the cruise ships. It was so good that we really never wanted to leave our room.

Service

10.0

The service was outstanding! The staff was incredibly friendly and always greeted us with smiles, making us feel like we were in paradise. They even brought drinks to our location at the pool.

Location

9.0

The location was very convenient, with a bus stop just in front of the hotel that took us to the city center and nearby excellent restaurants. It was close enough to central Funchal.

Dining

9.0

Dining was up to the usual high standard, especially enjoyed the buffet, which had a wonderful selection of seasonal products and tropical fruits.

Facilities

8.0

The facilities were great, with a lovely pool area that was well-maintained and enjoyable to relax in.

Layla

United Kingdom, September 2024

9.4/10

I had a wonderful time at the hotel with its stunning views and spacious rooms. The staff was incredibly friendly and attentive, making my stay even better. While the dining options were amazing, I did find a couple of areas that could use a little updating. Overall, it was great value for money with a fantastic location close to the beach and town.

Rooms

10.0

The rooms are huge and provide glorious views. They were immaculately serviced throughout my stay and well-equipped with tea, coffee, and soft drinks.

Service

9.0

The staff were most helpful, professional, and genuinely caring. Their engagement made my stay much more enjoyable, and I could tell they truly cared about the guests.

Location

10.0

The location is ideal for a short stroll into town with a great choice of restaurants. The views overlooking jagged rocks and the sea are simply stunning.

Dining

10.0

Dining was a highlight, especially at the two Michelin-star restaurant. The choices were fantastic, and the staff were very friendly and helpful.

Facilities

8.0

The facilities, especially the pool area, were excellent but could benefit from some updates on outside furniture.

Jeff

United States, September 2024

8.6/10

I had a fabulous stay at this hotel, which boasted clean and comfortable rooms with everything I needed for a perfect getaway. The location was fantastic, surrounded by charming restaurants and cafes. The staff were very friendly, although the reception could have been better. Dining was a highlight, with a great variety and lovely settings. Overall, it was a great value for money.

Rooms

10.0

The room I stayed in was spotlessly clean and totally comfortable, offering an amazing view overlooking the garden towards the mountains.

Service

7.0

The service was generally very friendly, with staff always keen to ensure my stay was the best possible experience, although the reception staff could improve a bit.

Location

9.0

The hotel is in a touristy area filled with a lot of small restaurants and cafes, making it really convenient for grabbing a bite to eat.

Dining

9.0

I thoroughly enjoyed the dining experience; the breakfast selection was absolutely fantastic, especially at The Rose Garden restaurant.

Facilities

8.0

The facilities were great, particularly the expansive pool area which never felt overcrowded.

Lily

United Kingdom, August 2024

7.6/10

The hotel has stunning views across the ocean and harbour, especially from the Cliff Bay bar. While the rooms felt really dated and could use a modern touch, the service was outstanding with friendly and attentive staff. The location is quite beautiful, albeit a bit outside of town, which could be a drawback for some. Overall, it offers good value for money, but the rooms are really in need of an update.

Rooms

5.0

The rooms are looking very dated, not in a classical way, but rather in a truly out-of-fashion manner.

Service

10.0

The service was exceptional, with attentive, polite, and helpful staff who really make you feel valued.

Location

8.0

The hotel is located a little outside of Funchal, but the views are absolutely wonderful.

Dining

7.0

Dining at the Rose Garden restaurant was a treat, with a huge choice available; however, the options could have been more varied overall.

Facilities

8.0

The facilities offered were suitable for comfort and luxury, adding to a pleasant stay.

Stunning ocean views

Dated rooms

United States, August 2024

8.2/10

I had a really nice stay at the hotel, with large rooms offering stunning sea views and very friendly staff throughout the property. The cleanliness of the rooms left something to be desired, especially in light of Covid-19, which was a bit concerning. The service was excellent, making sure I was comfortable and happy. Although there were great dining options, the food wasn't quite as five-star as I had hoped. Overall, it was a lovely experience, but there's room for improvement in cleanliness and dining.

Rooms

8.0

The rooms were large and well-furnished, boasting fantastic sea views.

Service

9.0

The staff worked very hard to ensure all guests were comfortable; they were exceptionally helpful and friendly.

Location

9.0

The hotel is in a great location, with beautifully manicured gardens and easy access for traveling around the island.

Dining

7.0

Dining was very good with a wonderful meal at Il Gallo d'oro; however, some dishes didn't quite meet my five-star expectations.

Facilities

8.0

The facilities were well-maintained, adding to the relaxing atmosphere.

Large rooms

Cleanliness issues

Gene

United States, August 2024

9.0/10

The hotel boasts a great location, just a short walk from the beach and Funchal's center. My room was spacious and well-equipped, with comfy beds. The service was top-notch, with friendly staff who seem to create a family atmosphere. However, the breakfast options could use a bit more variety. Overall, the hotel provides a good value for money.

Rooms

9.0

The rooms were really spacious and comfortable, equipped with air conditioning and everything I needed, including a good mini bar and complimentary fruit.

Service

10.0

The service was first-class, with attentive staff from reception to housekeeping. You can really see how they care for each other, which says a lot about the overall atmosphere.

Location

10.0

The location is excellent, with easy access to the sea and a pleasant walk into the center of Funchal. The sea view from my room was absolutely amazing.

Dining

7.0

The breakfast had a decent selection, but it felt a little basic. A daily special would definitely spice things up a bit.

Facilities

8.0

Facilities were great overall, and I particularly enjoyed the pool area, which was clean and well-kept.

Grayson

United Kingdom, August 2024

8.0/10

My stay at the hotel was pleasant overall, with a fantastic view from the superior sea view room. However, there were some issues with the room's cleanliness that left me hesitant to fully enjoy my stay. The staff were incredibly friendly and attentive, making the dining and service experiences enjoyable. While the location was ideal for exploring the surrounding area, the check-in process could definitely use some improvement since it took a bit longer than expected.

Rooms

6.0

The superior sea view room offered a beautiful view, but it had an unpleasant odor that made it difficult to appreciate. Leaving the doors open helped, but I expected a fresher room.

Service

9.0

The service at the restaurant and by the staff was charming and welcoming, making my stay far more enjoyable. They provided useful tips for local attractions and were always eager to assist.

Location

8.0

The hotel is centrally located on the Estrada Monumental, making it easy to explore the city. However, the check-in process led to some frustrating queues.

Dining

9.0

Dining was a highlight; the variety at The Rose Garden restaurant was excellent, with attentive service enhancing the experience.

Facilities

8.0

The hotel facilities were quite nice, especially the pools and gardens, creating a relaxing atmosphere throughout my stay.